Privacy Policy

Last updated: March 1st, 2025.

Version: 1.0.0

Thank you for being a valued member of the OpenThatPack community. OpenThatPack is operated by RW.Software LLC, located at 5900 Balcones Drive, Suite 100, Austin, Texas, 78731, United States. Your privacy is important to us, and we are dedicated to protecting your personal information while maintaining transparency about how we handle it.

If you have any questions or concerns about this Privacy Policy or how we process your personal information, please contact us at support@openthatpack.com.

When you visit our website, https://openthatpack.com (“OpenThatPack” or the “Site”), and use our services, you trust us with your personal information. We take your privacy seriously. This Privacy Policy outlines what information we collect, how we use it, and what rights you have regarding your personal data.

Please read this Privacy Policy carefully, as it contains important information about how we handle your data. If you do not agree with any terms outlined in this policy, we ask that you discontinue your use of our Site and Services.

What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us, including your name, address, contact details, account credentials, payment information, and, where applicable, social media login details.

This information is collected when you register on our Site, express interest in our products or services, participate in activities, or contact us directly. The type of information we collect depends on your interactions with OpenThatPack, the features you use, and the choices you make. This may include:

Name and Contact Data

We may collect your first and last name, email address, postal address, phone number, and other similar contact details.

Credentials

We collect security-related data, such as authentication codes or social media account authentication tokens, to verify your identity and provide secure access to your account. OpenThatPack does not support email/password logins. Instead, we use secure login options outlined below.

Payment Data

When you make purchases, we collect data necessary to process your payment. This includes:

• Traditional Payment Methods: Payment instrument details (e.g., credit card numbers) and associated security codes, processed securely through Stripe.
• Cryptocurrency Payments: If you pay with cryptocurrency, your payment is processed via NowPayments, ensuring secure handling of your transaction details.

Payment data is securely processed and stored by our third-party payment processors. OpenThatPack does not store your payment information directly. For more details, please review the privacy policies of Stripe or NowPayments.

Social Media Login Data

We provide the option to register or log in using social media account details, including X (formerly Twitter), Gmail, Apple, or Metamask. If you use these options, we collect the information outlined below.

Login Methods

OpenThatPack provides the following login methods for enhanced security and simplicity:

• X (formerly Twitter)
• Gmail
• Apple
• Metamask

Email/password logins are not supported. If you wish to update or change your login details, please ensure all information provided is accurate, complete, and kept up to date.

Information Automatically Collected

In Short: We may collect limited information from public databases, marketing partners, social media platforms, and other external sources.

This information may be used to enhance your experience on our Site and Services. Examples include:

• Social media profile information, such as your name, gender, birthday, email address, city, state, country, user ID numbers for your contacts, profile picture URL, and any other publicly available information you have chosen to share.
• Marketing leads and data from online search results, including paid listings or sponsored links.

We use this information in accordance with this Privacy Policy to provide personalized experiences, improve our services, and enhance your interactions with OpenThatPack.

How We Use Your Information

We collect and process personal information for various purposes to enhance your experience, fulfill our commitments, and meet legal or business obligations. Depending on the context, your information is processed for the following reasons:

• Business Purposes: To further our legitimate business interests.
• Contractual Reasons: To fulfill a contract with you.
• Consent: Based on your explicit consent.
• Legal Reasons: To comply with applicable legal obligations.

Purposes for Using Your Information

• Account creation and login: We use information authorized by third-party services (e.g., Gmail, X, Apple, or Metamask) to streamline your account creation and login process.
• Marketing and promotional communications: We may send updates, promotions, or marketing content based on your preferences. You can opt out of marketing emails at any time.
• Administrative communications: Your information may be used to notify you about product updates, new features, or changes to our terms, conditions, and policies.
• Order management: We process your information to manage orders, payments, returns, and exchanges through the Site.
• Posting testimonials: With your explicit written consent, we may post your testimonials on the Site. To update or remove a testimonial, contact us at support@openthatpack.com.
• Personalized content and advertising: We may use your information to develop and display personalized content or advertisements, either directly or through third parties, based on your preferences and location. For more details, see our Cookie Policy.
• Managing contests and prize draws: Your information may be used to administer contests or prize draws you choose to participate in.
• Requesting feedback: We may contact you to request feedback or to understand how you use our Site and Services.
• Site security and fraud prevention: Your information is processed to secure our Site and detect, prevent, or address fraudulent activity or unauthorized access.
• Enabling user-to-user communication: If applicable, we may facilitate user-to-user communication based on your consent.
• Compliance with terms and policies: We use your information to ensure adherence to our policies, terms, and agreements.
• Legal requests and obligations: In the case of legal requests (e.g., subpoenas), we may review and disclose relevant data to comply with legal requirements.
• General business purposes: Your data may also be used for activities like data analysis, understanding user behavior, improving marketing campaigns, enhancing our Site and Services, and optimizing your overall experience.

Will Your Information Be Shared With Anyone?

We only share your personal information when necessary to comply with laws, protect your rights, fulfill business obligations, or with your explicit consent. Below are the situations in which we may share your information:

1. Compliance with Laws

Your information may be disclosed to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as responding to subpoenas or meeting national security or law enforcement requirements.

2. Vital Interests and Legal Rights

We may disclose your information when necessary to investigate, prevent, or take action against potential violations of our policies, suspected fraud, threats to the safety of any individual, illegal activities, or as evidence in legal proceedings.

3. Vendors, Consultants, and Third-Party Service Providers

Your information may be shared with trusted third-party vendors, service providers, contractors, or agents who perform services on our behalf. These services may include:

• Payment processing (e.g., Stripe, NowPayments).
• Data analysis and email delivery.
• Hosting, customer service, and marketing support.

These third parties only access the information required to perform their specific tasks and are bound by confidentiality obligations. In some cases, selected third parties may use tracking technologies on our Site to analyze user behavior, improve user experience, and understand content performance.

Note: We do not sell, rent, or trade your personal information for third-party promotional purposes unless explicitly described in this Privacy Policy.

4. Business Transfers

In the event of a merger, sale of company assets, financing, or acquisition of all or part of our business, your information may be shared or transferred as part of that process.

5. Third-Party Advertisers

We may use third-party advertising services to display ads on our Site. These companies may use cookies and tracking technologies to gather information about your interactions with our Site and other websites to deliver targeted advertisements. For more details, refer to our Cookie Policy.

6. Referral Promotions and Activities

We may share your information with affiliates, parent companies, or subsidiaries to facilitate referral activities or promotional events.

7. Business Partners

Your information may be shared with business partners to offer products, services, or promotions tailored to your interests.

8. With Your Consent

In cases where your explicit consent is required, we may share your personal information for additional purposes agreed upon by you.

9. Other Users

Content you post in public areas of our Site, such as comments or contributions, may be visible to all users and potentially shared beyond the Site. If you interact with our Site through social networks (e.g., X or Gmail), your contacts on those platforms may see your activity, including your name, profile picture, and other shared details. Similarly, other users of the Site may view your activity and interact with your profile.

How Do We Handle Your Social Logins?

Our Site offers the option to register or log in using third-party accounts, such as X (formerly Twitter), Gmail, Apple, or Metamask verification. When you choose to log in through one of these methods, we may receive certain information from the third-party provider. The information we access depends on the provider but typically includes:

• Your name and email address.
• Your profile picture and other public information made available on your account.
• Additional details, such as user ID and any permissions you grant during the login process.

We use this information strictly for purposes outlined in this Privacy Policy, including account creation, user authentication, and improving your experience on OpenThatPack. For example:

• Logging in with Gmail or Apple may provide us with basic contact information.
• Logging in with Metamask enables secure wallet-based access without sharing personal details.

Please note that we do not control how third-party providers collect, use, or store your information. We recommend reviewing the privacy policies of these providers to understand how your data is managed. Additionally, you can adjust your privacy settings directly with these providers to control the information shared with us.

Is Your Information Transferred Internationally?

We may transfer, store, and process your personal information in countries other than your own. While the data protection laws in these countries may not be as comprehensive as those in your jurisdiction, we are committed to ensuring that your personal information is safeguarded in accordance with this Privacy Policy and applicable laws.

If you reside in the European Economic Area (EEA), please note that when your information is transferred to third parties outside the EEA or accessed from outside the EEA, we implement approved safeguards to protect your data. These safeguards include, but are not limited to:

• Standard Contractual Clauses: Ensuring our agreements with third-party service providers include EU-approved clauses for data protection.
• Other Legal Frameworks: Using alternative safeguards recognized under EU law, such as the EU/US Privacy Shield (if applicable).

By using OpenThatPack, you consent to the transfer of your information as described in this section. If you have any concerns or questions about the international transfer of your personal data, please contact us at support@openthatpack.com. We are happy to provide more details about how we ensure your data is protected.

What Is Our Stance on Third-Party Websites?

Our Site may include advertisements or links to third-party websites, services, or mobile applications that are not operated or controlled by OpenThatPack. While we strive to work with reputable partners, we cannot guarantee the security or privacy of any information you share with these third parties. Any data you provide to third-party websites or services is governed by their own privacy policies, which may differ from ours.

Responsibilities and Limitations

OpenThatPack is not responsible for:

• The content or practices of third-party websites, services, or applications.
• How third parties collect, use, or share your personal information.

We encourage you to review the privacy policies of any third-party websites or services you interact with. If you have questions or concerns about their practices, we recommend contacting them directly for more information.

How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Periods

We will keep your personal information for as long as it is necessary to:

• Fulfill the purposes described in this Privacy Policy.
• Comply with applicable legal, tax, accounting, or regulatory requirements.

Data Deletion and Anonymization

If we no longer have a legitimate business need to process your personal information, we will take steps to delete or anonymize it. If deletion or anonymization is not possible (e.g., because your data is stored in secure backup archives), we will securely store your personal information and restrict further processing until deletion becomes feasible.

Retention periods may vary depending on the type of data and the reason for its collection. If you have specific questions about how long we retain certain types of information, please contact us atsupport@openthatpack.com.

How Do We Keep Your Information Safe?

We are committed to protecting your personal information through a combination of technical and organizational safeguards. These measures are designed to prevent unauthorized access, alteration, disclosure, or destruction of your data. However, it is important to note that no method of transmission or storage—whether online or offline—is completely secure.

Our Security Measures

To safeguard your personal information, we have implemented the following measures:

• Encrypted communications where applicable to protect data during transmission.
• Secure storage systems to ensure sensitive information is protected.
• Access controls to limit who can access your personal information.

Despite these efforts, we cannot guarantee absolute security, particularly when transmitting data over the internet. We encourage users to take additional precautions to protect their personal information.

Your Responsibility

To further enhance the security of your information, we recommend:

• Using strong, unique passwords for your accounts and devices.
• Avoiding the sharing of personal or sensitive information over unsecured networks.
• Accessing our services only from secure and trusted environments.

If you suspect unauthorized use of your account or have concerns about the security of your information, please contact us immediately atsupport@openthatpack.com.

Do We Collect Information From Minors?

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18. By accessing or using OpenThatPack, you confirm that you are at least 18 years old.

If we discover that personal information has been collected from a user under the age of 18, we will take immediate steps to deactivate the account and delete any associated data from our systems.

If you become aware of any instance where we may have inadvertently collected information from someone under 18, please notify us immediately atsupport@openthatpack.com. We are committed to addressing such situations promptly and appropriately.

What Are Your Privacy Rights?

Depending on your location, such as in the European Economic Area (EEA), you may have specific rights under data protection laws regarding your personal information. These rights are designed to provide you with control over your data and how it is processed. Below are the privacy rights you may be entitled to:

• Access: The right to request access and obtain a copy of your personal information.
• Correction: The right to request corrections or updates to inaccurate or incomplete information.
• Erasure: The right to request the deletion of your personal information under certain circumstances.
• Restriction: The right to request restrictions on how your personal information is processed.
• Data Portability: The right to request a transfer of your personal data to you or another data controller.
• Objection: In some cases, the right to object to the processing of your personal information.

To exercise any of these rights, please contact us atsupport@openthatpack.com. We will review and respond to your request in accordance with applicable laws.

Withdrawing Consent

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. To do so, contact us at the same email address above. Please note that withdrawing your consent does not affect the legality of any processing conducted prior to the withdrawal.

If you have any concerns or need further support regarding your privacy rights, do not hesitate to reach out to us. We are committed to assisting you and addressing your concerns promptly.

Account Information

You can review, update, or terminate your account at any time. To make changes to your account, you can:

• Log into your account settings and update your details.
• Contact us directly using the information provided below.

Account Termination

If you request to terminate your account, we will deactivate or delete your account and remove your information from our active databases. However, some data may be retained for the following purposes:

• Fraud prevention and troubleshooting.
• Compliance with legal obligations.
• Assisting with investigations.
• Enforcing our Terms of Service.

Cookies and Similar Technologies

Most web browsers accept cookies by default. You can modify your browser settings to remove or reject cookies. However, doing so may impact the functionality of certain features or services on our Site. To opt-out of interest-based advertising by advertisers on our Site, visithttp://www.aboutads.info/choices/. For more details, refer to our Cookie Policy.

Opting Out of Email Marketing

You can unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link included in our marketing emails.
• Adjusting your preferences in your account settings.
• Contacting us directly using the information provided below.

Please note that unsubscribing from marketing emails does not affect service-related communications that are necessary for the management and use of your account.

If you have any questions or require assistance, feel free to contact us atsupport@openthatpack.com.

Do We Make Updates to This Policy?

Yes, we may update this Privacy Policy periodically to ensure compliance with applicable laws and to reflect changes in our practices. Any updates will include an updated “Revised” date, and the revised policy will take effect as soon as it is posted on our Site.

If we make significant changes that materially affect your privacy rights, we will notify you by prominently posting a notice on our Site or by sending you a direct notification. We encourage you to regularly review this Privacy Policy to stay informed about how we protect your information and to ensure you are aware of any updates.

If you have any questions or concerns about updates to this policy, please contact us atsupport@openthatpack.com.

How Can You Contact Us About This Policy?

If you have any questions or comments about this Privacy Policy, you can reach us by email atsupport@openthatpack.com.

For any additional inquiries about our policies or your privacy rights, feel free to contact us at the same email address. We are committed to addressing your concerns promptly.